Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Need assistance with real estate?
Our team is here to provide you with personalized support and expert guidance. Reach out to us for any inquiries or assistance you may need!
At The Property, we understand that navigating the real estate market in Puerto Rico can be challenging. Our dedicated team is committed to providing exceptional service tailored to your unique needs. Whether you’re looking to buy, sell, or invest in property, we offer personalized solutions that ensure you make informed decisions.
Our comprehensive suite of real estate tools is designed to empower buyers and sellers alike. From detailed property listings to market insights, we equip you with the resources necessary to succeed in your real estate journey. Additionally, our short-term rental management services help property owners maximize their investment potential while providing guests with unforgettable experiences.
Join us at The Property, where your real estate goals become our mission. With our expertise and commitment to excellence, we are here to guide you every step of the way. Discover the difference of working with a team that truly cares about your success in the Puerto Rican real estate market.
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Access a wealth of resources tailored for buyers and sellers, ensuring you have the knowledge to navigate the real estate market confidently.